Category Archives: Support

Voicent Technical Support

Autodialer autosave option

Posted on April 2, 2010 | By Voicent News

Question #1 — If I set the “Auto save call list” feature to a higher number what is the potential risk exposure? Scenario A — I have a call list of 100 ph# and set the Auto Save at 50 … Continue reading →

Posted in Auto Dialer |

Appointment Reminder call transfer

Posted on April 1, 2010 | By Voicent News

I am looking into purchasing the appointment reminder system but I am concerned about the Call transfer part of the message designer. If am I looking at the documentation correctly it can only be transferred to a single number? I … Continue reading →

Posted in Appointment Reminder |

TAPIEx replacement

Posted on March 30, 2010 | By Voicent News

I am looking for a component that can allow me to interface the Microsoft Speech Engine (TTS) through a SIP Phone. We currently us an Active X Component called TAPIEx with a Speaker Phone Modem on our Call Out PC’s, … Continue reading →

Posted in Auto Dialer, Developer |