Autodialer autosave option

Question #1 — If I set the “Auto save call list” feature to a higher number what is the potential risk exposure?

Scenario A — I have a call list of 100 ph# and set the Auto Save at 50 calls, what happens if I get an error message and have to stop the Broadcast after it’s sent out just 40 calls? When I restart the Broadcast will it remember what ph# it’s already called and which still need to be done if it never got up to the 50th call?

Scenario B — I have a call list of only 40 ph# but the Auto Save feature is set at 50. After Voicent is done sending calls to the entire list and I close the Broadcast, will it remember each call’s final status even if an “auto save” was never performed?

If you only have a 100 # in the call list, then do not worry about the auto save. Set it to “1″, which saves the status after each call. Setting to a larger number only when you have a call list that takes more than 1 second to save any change.

Now assume you have a large call list, like a list with 50,000 phone numbers. The “risk” of not saving the call status for 50 calls is that you may lose these status if there is a crash (computer, software, hard disk etc). For normal operations, there is no risk. For example, in your scenario A and B, the software knows the call list is not saved and it will ask you to save the call list before exiting. So the autosave option is not a risky option in general. It is also recommended not to use a large call list if possible.

Question #2 — If I check the “No edit during Broadcast” would I still be able to stop and re-start the broadcast after it’s begun? What “editing” would I NOT be able to do if I check this box?

Yes, you should be able to start and stop the broadcast. The editing refers to operations like add more phone numbers, change phone numbers, move rows, insert columns, etc.