Category Archives: VOIP
Voicent CRM with inbound and outbound dialing system
I would like some assistance with purchasing a predictive phone service plan. We will have at least 2-3 people making calls around 6 hours a day, 5 days a week. I would also like to ask for a recommendation on … Continue reading
Posted in Agent Dialer, Auto Dialer, CRM, Developer, FAQ, General, IVR Studio, VOIP
Tagged business automation, crm, Zoho CRM
Business Process Automation
Looking for an Auto Dialing solution that can receive a text string, convert it into a voice message then dial the number and deliver the voice message. Looking for a solution that can be triggered from another 3rd party software … Continue reading
Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, VOIP
Tagged Auto Dialer, auto dialing, broadcastbyphone, business process automation, crm, HTTP Post Call_text, predictive dialing, voicent gateway, VoiceXML, voip
Call Forwarding to an Outside Line with Voicent Software
When I broadcast out with your Auto Dialer, I want people to be able to press 1 to transfer and forward that call to my office phone. Do I need anything extra to make that work? When Voicent software forwards … Continue reading
Posted in Agent Dialer, Auto Dialer, FAQ, General, IVR Studio, Product Usage, VOIP
Tagged autodialer, broadcastbyphone, dialer