Category Archives: VOIP

Voicent CRM with inbound and outbound dialing system

I would like some assistance with purchasing a predictive phone service plan. We will have at least 2-3 people making calls around 6 hours a day, 5 days a week. I would also like to ask for a recommendation on … Continue reading

Posted in Agent Dialer, Auto Dialer, CRM, Developer, FAQ, General, IVR Studio, VOIP | Tagged , ,

Business Process Automation

Looking for an Auto Dialing solution that can receive a text string, convert it into a voice message then dial the number and deliver the voice message. Looking for a solution that can be triggered from another 3rd party software … Continue reading

Posted in Agent Dialer, Auto Dialer, Developer, Gateway, General, VOIP | Tagged , , , , , , , , ,

Call Forwarding to an Outside Line with Voicent Software

When I broadcast out with your Auto Dialer, I want people to be able to press 1 to transfer and forward that call to my office phone. Do I need anything extra to make that work? When Voicent software forwards … Continue reading

Posted in Agent Dialer, Auto Dialer, FAQ, General, IVR Studio, Product Usage, VOIP | Tagged , ,