Category Archives: VOIP

How do I setup my Cisco SPA8800?

Posted on January 23, 2014 | By Voicent Info

I’ve purchased a Cisco Linksys SPA8800 modem, with four inbound and four outbound ports, how do I set it up to make phone calls with Voicent software? To set up a Cisco Linksys SPA8800 modem, follow these steps. Pre-Setup Test … Continue reading →

Posted in FAQ, Gateway, General, Installation, Product Usage, Support, Voice Modem, VOIP |

Direct Database Campaign Requirements

Posted on November 1, 2013 | By Voicent Info

I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading →

Posted in Auto Dialer, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Support, Technical Terms, Text-to-Speech, VOIP |

Integrating BroadcastByPhone columns within IVR studio

Posted on August 30, 2013 | By Voicent Info

I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading →

Posted in Agent Dialer, Auto Dialer, Developer, General, IVR Studio, VOIP | Tagged , , , , ,