Category Archives: Product Usage
Direct Database Campaign Requirements
I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading
RingCentral Setup Guide
I tried to follow an article for setting up with RingCentral, but I keep getting Failed to get response from SIP Service. Hello, this problem is because you are using an outdated article, below is the updated information on setting … Continue reading
Best practice for press 1 campaign
One key features for auto dialing campaign is the ability to press a key to talk to agent. Over the last ten years, Voicent customers have been using this feature extensively to grow their businesses and make their operations more … Continue reading