Category Archives: Product Usage

Voicent Product Usage Tips

How do I setup my Cisco SPA8800?

Posted on January 23, 2014 | By Voicent Info

I’ve purchased a Cisco Linksys SPA8800 modem, with four inbound and four outbound ports, how do I set it up to make phone calls with Voicent software? To set up a Cisco Linksys SPA8800 modem, follow these steps. Pre-Setup Test … Continue reading →

Posted in FAQ, Gateway, General, Installation, Product Usage, Support, Voice Modem, VOIP |

Failed to get app header error.

Posted on December 16, 2013 | By Voicent Info

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway

Setting up RingCentral with Voicent Software

Posted on November 26, 2013 | By Voicent Info

This article will guide you on how to configure your RingCentral account to work with Voicent Software. Getting the required information from RingCentral We first need to log in to your RingCentral account and get the information you need for … Continue reading →

Posted in FAQ, General, Product Usage | Tagged Auto Dialer, dialing software, phone dialer, predictive dialer, ring central