Category Archives: Product Usage

Voicent Product Usage Tips

Generating audio files by text-to-speech engine

If you are not a professional voice talent, or you do not have a professional recording studio, your audio message might not sound that great. Now with Voicent Natural text-to-speech engine, you can generate your audio files by simply selecting … Continue reading

Posted in Appointment Reminder, Auto Dialer, General, News, Product Usage |

Pridictive Dialer Usage

Problem: Predictive Dialer starts to dial the next number before I have finished on a call Answer: This should not happen if you are using release 5 or later. For older releases. When the predictive dialer alert you for a … Continue reading

Posted in Agent Dialer, Product Usage |

Question: We currently have a Nortel Networks BCM 400 switch and BCM 1000e expansion bay. Will this be >compatible with your software? Answer: We are not sure how Voicent software will work with Nortel Networks product. The best way to … Continue reading

Posted in General, Installation, Product Usage |