Monthly Archives: November 2014

Appointment reminder with confirmation and auto attendant

Posted on November 6, 2014 | By Voicent Info

I own a dental clinic in Brazil. I have some telephone contact needs: (1) receive inbound calls from my patients, mainly for scheduling; (2) place outbound calls to my patients, mainly to remind them of upcoming appointments or to reschedule … Continue reading →

Posted in Auto Dialer, General, IVR Studio, Text-to-Speech, Voice Modem | Tagged , ,

Voicent Inbound/Outbound call center software for voice text messaging and email

Posted on November 6, 2014 | By Voicent Info

How do you guys handle recording? Do I use my own VOIP lines or do I need to use yours? Yes, Voicent software can record all phone conversations and save in a file for your future reference. You need to … Continue reading →

Posted in Agent Dialer, Auto Dialer, BroadcastByEmail, CRM, Gateway, General, Installation, IVR Studio, Product Usage, VOIP | Tagged , , , ,

SMS text message interactive queue management

Posted on November 4, 2014 | By Voicent Info

I want to develop a two way text messaging application for queue management. I have people that queue up for hours to do a certain activity on first come first serve basis. I want to get rid of the queue … Continue reading →

Posted in Developer, Gateway, General, IVR Studio, Product Usage | Tagged , , , , ,