CLI and Web Based API from Windows systems not XP Based

When using the Command Line Interface and Web Based interface on a Windows machine not XP based you will run into some problems.

The problem is that Windows has added some security layers to the way the SYSTEM account can do things. The system account is restricted to non-gui based tasks. You will not be able to use Web Based API or CLI unless you do the following changes:

If you are using BroadcastByPhone:

1. Navigate to: C:\Program Files (x86)\Voicent\BroadcastByPhone\bin\
2. Right click “vcast.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using BroadcastByEmail:

1. Navigate to: C:\Program Files (x86)\Voicent\BroadcastByEmail\bin\
2. Right click “vcast.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using BroadcastBySMS:

1. Navigate to: C:\Program Files (x86)\Voicent\BroadcastBySMS\bin\
2. Right click “scast.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using AutoReminder:

1. Navigate to: C:\Program Files (x86)\Voicent\AutoReminder\bin\
2. Right click “AptBook.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using AgentDialer:

1. Navigate to: C:\Program Files (x86)\Voicent\AgentDialer\bin\
2. Right click “adialer.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using CallCenterCRM:

1. Navigate to: C:\Program Files (x86)\Voicent\CallCenterCRM\bin\
2. Right click “telcrm.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using CallCenterManager:

1. Navigate to: C:\Program Files (x86)\Voicent\CallCenterManager\bin\
2. Right click “ccmgr.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”

If you are using FlexPBX:

1. Navigate to: C:\Program Files (x86)\Voicent\FlexPBX\bin\
2. Right click “pbx.exe” and select “Properties”
3. Go to the “Compatibility” tab
4. Check “Run this program as an administrator”
5. Check “Run this program in compatibility mode for: Windows XP (Service Pack 3)”