Record message by phone for auto dialing

The upcoming release 9 contains a change for how record by phone is executed.

Previously, a user must call in to record a message. In the old days, this method is works fine since any analog phone line will have a telephone number associate with it. Now, with VOIP, some accounts are for outbound calls only, so there is no way to “call in” to the account.

With the new method, Voicent software will make an outbound call to initiate record by phone.

The added benefits of this method also include making it easier to call anyone to record a message.