Comcast Digital Voice analog phone line issues

I can’t get your auto dialer to work with my Comcast Digital Voice. I am using a voice modem to connect. It works sometimes and many times it does not.

The modem is made for traditional analog phone lines. With Comcast Digital Voice, it supports analog and digital.

It is actually pretty easy to fix the problem:

You will need to either get an analog to digital converter or simply plug in an old 2 pin phone cord to get this to work with your Comcast Digital Voice. You can likely find these items at your local electronics store or you may have an old cable already. The digital cables (if you look at the end) have 4 pins, the old analog cables only use the middle 2 pins or wires. An alternate fix, if you have the tools and/or skill would be to simply cut the outside wire on either side of the cable on both ends just before the plug. However, I would do this at your own risk. You may go through a couple cables before you get it right and might ultimately be cheaper if you simply purchase an old analog cable. Once you have done this, plug the cable into the voice modem on your system and into the wall jack to essentially make the Comcast Digital Voice signal analog to the system.

Or you can switch to VOIP, which requires no modem and phone line.