Voice solution for doctor office

We are looking for a voice solution for Doctor office ASAP. We are Very much interested with voicent. Queires: 1)Would auto remainder support multiple providers(Doctor)

Yes, AutoReminder supports multiple calendar users (doctors). With multiple users support, each user or doctor can have his own color coded appointments, call back phone number and reminder message; and you can user the appointment filters to display appointments for a doctor only.

The standard purchase of AutoReminder comes with a single user. You can purchase more users any time. For details, please check our online store, under upgrade for AutoReminder.

2) In Standard Item radio button, then how we can use IVRS?

To use Voicent IVR Studio, simple use the tool to design a message for AutoReminder (New Application for > AutoReminder). Once it is deployed to Voicent Gateway, you can then use the message for your reminder call.

3) When is the purpose of Room in Standard Item (It can be used as seperate Provide)?

Some doctor offices have multiple rooms for patients. This is just a field for appointment scheduling.

BTW, in addition to support multiple doctors, Voicent AutoReminder can also support multiple office locations.

We downloaded and tested we faced the following issues, No voice in calls made from remainder

This audio issue is probably related to router/firewall settings. Some of the auto UDP ports are probably blocked. You can send us the log files by selecting Help > Report Problems.. from the program main menu, so we can take a look at if there is any other issues.