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Autodialer: Failed to create Skype COM interface

Posted on April 4, 2008 | By Voicent News

This error is normally caused by a missing Skype file, which is normally installed under:

C:\Program Files\Common Files\Skype\skype4com.dll

To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options button and from the Options Window, select Install Skype Extras Manager as shown below.

Once installed, restart Voicent Gateway or reboot your computer.

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This entry was posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype. Bookmark the permalink.