Tag Archives: appointment reminder

Failed to get app header error.

Posted on December 16, 2013 | By Voicent Info

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway

Help! Why is AutoReminder repeating each call three times! Each patient receives 3 reminders…

Posted on April 25, 2013 | By Voicent Info

Today the system start repeat each call three times!!! Each patient receives 3 reminders. Please, check to see what is going on. This problem was previously discovered, by one of our customers, to be associated with the Windows Scheduler. The … Continue reading →

Posted in Appointment Reminder, Auto Dialer, Gateway, General, Support, VOIP | Tagged appointment reminder, autodialer, autoreminder, broadcastbyphone

Sending Appointment Reminders via Text

Posted on April 17, 2013 | By Voicent Info

We currently do outbound dial for appointment reminders but would like to know what is required in accordance with your software in order to send appointment reminders via text. For example do we need to purchase an SMS finder? In … Continue reading →

Posted in Appointment Reminder | Tagged appointment reminder, appointmentreminder, autoreminder, reminder