Tag Archives: Auto Dialer

Customizing your message when Auto Dialing

Posted on April 2, 2014 | By Voicent Info

I want to make my message specific to each customer. For example, if the people I’m calling owe some amount of money then I want the message to say how much each person owes. How do I do that? When … Continue reading →

Posted in Auto Dialer, FAQ, Product Usage, Support | Tagged Auto Dialer, autodialer, broadcastbyphone, custom message, message

How to find the Program Data folder

Posted on March 25, 2014 | By Voicent Info

Where does Voicent save program setting files? Where can I find my message designer files? Voicent software will save files like program settings and message designer messages in folders located in C:\ProgramData\Voicent, which by default is a hidden folder on … Continue reading →

Posted in FAQ, General | Tagged agent dialer, Auto Dialer, broadcastbyphone, Gateway, predictive dialer, support, voicent, windows

Failed to get app header error.

Posted on December 16, 2013 | By Voicent Info

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway