Category Archives: FAQ

Frequently Asked Questions

Voicent CRM with inbound and outbound dialing system

Posted on October 22, 2014 | By Voicent Info

I would like some assistance with purchasing a predictive phone service plan. We will have at least 2-3 people making calls around 6 hours a day, 5 days a week. I would also like to ask for a recommendation on … Continue reading →

Posted in Agent Dialer, Auto Dialer, CRM, Developer, FAQ, General, IVR Studio, VOIP | Tagged , ,

Customizing your message when Auto Dialing

Posted on April 2, 2014 | By Voicent Info

I want to make my message specific to each customer. For example, if the people I’m calling owe some amount of money then I want the message to say how much each person owes. How do I do that? When … Continue reading →

Posted in Auto Dialer, FAQ, Product Usage, Support | Tagged , , , ,

How to find the Program Data folder

Posted on March 25, 2014 | By Voicent Info

Where does Voicent save program setting files? Where can I find my message designer files? Voicent software will save files like program settings and message designer messages in folders located in C:\ProgramData\Voicent, which by default is a hidden folder on … Continue reading →

Posted in FAQ, General | Tagged , , , , , , ,