Category Archives: General

General news and information

Selling in an Omni-Channel Economy

In today’s society communication tools are popping up left and right. The fact of the matter is, you can’t use a single channel of communication to effectively reach out to leads anymore. Customers are becoming more and more sensitive to … Continue reading

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Why Unify?

In the land before time businesses often would use separate applications for managing the different facets of their business, like call/email/sms campaigns, call center software, and so-forth. Today, the game has completely changed. We’re seeing more and more systems that … Continue reading

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Voicent Release 10: What’s New?

{1} The Look Voicent software now utilizes a modern web UI Voicent Communications software release 10 has a state-of-the-art user interface that’s completely web-based. The new web interface isn’t only nice on the eyes, it’s packed full of new features … Continue reading

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