Category Archives: General
Selling in an Omni-Channel Economy
In today’s society communication tools are popping up left and right. The fact of the matter is, you can’t use a single channel of communication to effectively reach out to leads anymore. Customers are becoming more and more sensitive to … Continue reading
Why Unify?
In the land before time businesses often would use separate applications for managing the different facets of their business, like call/email/sms campaigns, call center software, and so-forth. Today, the game has completely changed. We’re seeing more and more systems that … Continue reading
Voicent Release 10: What’s New?
{1} The Look Voicent software now utilizes a modern web UI Voicent Communications software release 10 has a state-of-the-art user interface that’s completely web-based. The new web interface isn’t only nice on the eyes, it’s packed full of new features … Continue reading