Category Archives: General

General news and information

No Phone Lines

On Premise Software Help Resource : Help TopicsNo Phone Line Or SMS Line Configured In order to make/receive a telephone call, a computer can use a VOIP service, a corporate PBX system, or a regular telephone line. In order to … Continue reading

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Microphone Recording

With Voicent, you can create prerecorded audio messages to play during phone calls. To record an audio file, click Operation > Microphone recording. Make sure you have a working microphone connected to your computer, then designate the directory and filename … Continue reading

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Inbound Options

On Premise Software Help Resource : Help TopicsInbound Options These options are used for inbound applications where the call is started not from the gateway but from outside caller. Do not pick up incoming calls: This is the default settings. … Continue reading

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