Category Archives: General
Call escalation for security alert
I would like to know if your system can support the following scenario, We have several customers that would like to be notified if we identify an attack on their network, Each customer has his own escalation path (few escalation … Continue reading
Posted in General
Stop Sipvicious Attack
SIPVicious is a program that has been used in increasing reconnaissance attacks against IP and VoIP phones and PBX systems. It was originally used as an auditing tool for scanning phone systems by performing INVITE scans silently. But attackers use … Continue reading
Posted in General
Release 10.5.1: Automatic lead capture followed by an immediate phone call
There are two types of campaigns in Voicent platform. One is a regular campaign where the campaign list is fixed, such as an imported call list. The other is a dynamic campaign where the list is not set when the … Continue reading
Posted in General