Category Archives: Agent Dialer

Voicent Software or VICIDIAL?

Posted on February 4, 2014 | By Voicent Info

Why should I pick Voicent software over VICIDIAL? VICIDIAL may be free, open source software but if you are planning on using software like an Auto Dialer or a Predictive Dialer for your business then there are several reasons why … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, CRM, Gateway, General, IVR Studio, Product Usage, Technical Terms | Tagged , , , ,

Network Timeout – DNS Server setup

Posted on January 14, 2014 | By Voicent Info

hi, my broadcastbyphone is getting failed to connect to sip, and cSeq too small. Why? If it appears that your network is running too slow for Voicent to successfully contact your SIP service, it may be your DNS server settings … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support |

Failed to get app header error.

Posted on December 16, 2013 | By Voicent Info

I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support | Tagged , , , , , , , , , , ,