Category Archives: Gateway

Voicent Gateway Information

Gateway cannot find call record

Question: I am testing the Vocient Gateway. I got callreqHandler.jsp working and it dials the number. But when I post to callstatusHandler.jsp with the reqId, I get the following error: “ERROR: gateway cannot find call record: null” but I am … Continue reading

Posted in Developer, Gateway |

Customize HTML webpage for Appointment Reminder

Question: Can I make my own webpage in HTML and have my own HTML form add appointments to the AutoReminder list? If so, is there a way of sending the wave file that I want played through this webpage? Additionally, … Continue reading

Posted in Appointment Reminder, Developer, Gateway |

No license after upgrade

Question: I installed the update and now it does not recgonize that we have a license. Answer: If it is a major upgrade release and you have the previous release, you will need a new license. The major release is … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway |