Category Archives: Installation

Installation Information

Auto dialer does not need dedicated phone line

do I need a dedicated phone line for this software or not? which means whether I need to connect to a phone line all the time. After the reminder call is scheduled, can I un-plug (disconnect) the phone line from … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, General, Installation |

Runtime error when installing on Windows 2000

Just bought your modem 3025. While installing the software, I get an error message – “C++ runtime library runtime error! C:\Program Files\Voicent\Gateway\bin\vxengine.exe” “The application has requested the runtime to terminate it in an unusual way.” I am using: IBM Netvista … Continue reading

Posted in Auto Dialer, Installation |

Reboot and blue screen when making calls

Hi We purchased a new dell PC with Windows XP Pro and installed the Voicent supplied Modem and driver. We are noticing that when the computer tries to make calls it works for a couple of calls and then it … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |