Category Archives: Installation
Call transfer popup screen line number display
The Voicent program would have the wrong phone line (and subsequently the wrong prospects name pop up) when dialing The line number is actually from Microsoft Windows Operating system. It is the order that the modems are recognized. The order … Continue reading
Posted in Agent Dialer, Auto Dialer, Gateway, Installation
Call forwarding and call transfer
I am having a real problem with call transfer. I have call transfer with my phone co. I have gone into the gateway, under options and set it. the phone co told me that to use call transfer, i should … Continue reading
Posted in Appointment Reminder, Auto Dialer, Gateway, Installation
Failed to start Voicent Gateway when using Windows RDP
I am trying to get your demo software to run (BroadcastByPhone) but I cannot get the Voicent Gateway to work to test it out. Here is what I’ve done: I’ve tried following the troubleshooting suggestions (there is no icon present … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation