Category Archives: Installation

Installation Information

GoldWave Converting To A Correct Format

When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP |

Windows 7 and traditional phone lines

My client’s now looking at using 4 traditional phone lines. Would he still need a PBX to hook the phone lines up? If not, how do the phone lines hook up with the pc? I took a look at your … Continue reading

Posted in Installation, VOIP |

Fast call transfer for auto dialer

Dear support, we are experencing problems with call transfers, once the client press 0 to connect, it takes more than 3 seconds to connect to a live person. please advice what to do. We are currently using There are two … Continue reading

Posted in Auto Dialer, Installation |