Category Archives: Installation
Direct Database Campaign Requirements
I found the ‘Direct Database Campaign’ option from the Voicent Gateway, and had some questions regarding the values used in it, what jar file to use, etc. Please provide me more information on the direct database campaign option. The direct … Continue reading
Posted in Auto Dialer, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Support, Technical Terms, Text-to-Speech, VOIP
Setup Voicent Software with Fonality VOIP service
I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP
Tagged agent, agent dialer, auto, Auto Dialer, dialer, domain, fonality, Gateway, information, setup, sip, sip id, softphone, voicent, voicent gateway
Setting up Voicent with Asterisk/FreePBX
hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP
Tagged asterisk, freepbx, sip credentials