Category Archives: IVR Studio
Autodialer: Failed to create Skype COM interface
This error is normally caused by a missing Skype file, which is normally installed under: C:\Program Files\Common Files\Skype\skype4com.dll To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype
Skype Autodialer phone lines
If I have voice modems installed and try to use Skype as well… How does the Gateway determine which interface to use? Is there a way to explicitly define to use Skype or the Voice modem when making a call? … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, IVR Studio, Skype, Voice Modem
Test Voicent with Skype
Testing demo version with Skype. I have been a user of Skype for several years and have a SkypeOut account. Two issues 1. I cannot determine how to record a new message from a phone. Do I still need to … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Skype