Category Archives: IVR Studio
GoldWave Converting To A Correct Format
When creating a wav file using GoldWave v5.67 (unlicensed version) I save the file as PCM signed 16 bit, mono and then try to use it in AutoReminder, I get an error that the file is in the wrong format. … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP
BroadcastByPhone SPA3102 Dial Plan
Dial plans can be very confusing at first glance. However they are an invaluable feature of the SPA-3000′s so you should at least learn the basics of how they work. The following dial plans are to show how to use … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, IVR Studio, Product Usage, Support, Technical Terms, Voice Modem
Tagged broadcastbyphone, Dial Plan, SPA3102
BroadcastByPhone Multiple Transfer Numbers
“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you may want to give the people you are calling the option to press 1 to transfer to sales or … Continue reading
Posted in Auto Dialer, Developer, General, IVR Studio, Product Usage
Tagged broadcastbyphone, ivr, IVR Studio, multiple transfers, transfers