Category Archives: Support

Voicent Technical Support

Call forwarding and call transfer

I am having a real problem with call transfer. I have call transfer with my phone co. I have gone into the gateway, under options and set it. the phone co told me that to use call transfer, i should … Continue reading

Posted in Appointment Reminder, Auto Dialer, Gateway, Installation |

Failed to start Voicent Gateway when using Windows RDP

I am trying to get your demo software to run (BroadcastByPhone) but I cannot get the Voicent Gateway to work to test it out. Here is what I’ve done: I’ve tried following the troubleshooting suggestions (there is no icon present … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation |

Broadcast by Phone autodialer command line options

I am looking to purchase Broadcast By Phone professional version and I need to know more about the command line interface. Can you email me the documentation that shows the features available. I saw the sample command line on your … Continue reading

Posted in Auto Dialer |