Category Archives: Support

Voicent Technical Support

Which Voice Gateway can I use?

Posted on July 12, 2013 | By Voicent Info

Our company is not subscribed to any VoIP service. We are thinking of just utilizing our analog line to use Voicent BroadcastByPhone. I am led to believe that I will first need a Voice Gateway before I can use the … Continue reading →

Posted in FAQ, General, Voice Modem, VOIP | Tagged call, calls, fxo, fxs, Gateway, inbound, install \\\\\\\\\\\\\\\\\\\\\\\\\\\\\\\, model, outbound, purchase, type, voice, voice gateway, voicent

Gateway Inbound Application Tutorial Issue

Posted on July 11, 2013 | By Voicent Info

Hi, I tried to follow Voicent Gateway tutorial (Inbound Application) that I found through Voicent’s Developer Page, and I am stuck at this step : http://voicent.com/devnet/tutorial/installapp.htm . It gave me a really long string with unknown ASCII character on the … Continue reading →

Posted in Developer, Gateway, General, Support | Tagged application, ASCII, Developer, EOL, Gateway, inbound, not working, stopped working, tutorial, voicent, voicent gateway, VoiceXML

Setting up Voicent with Asterisk/FreePBX

Posted on June 13, 2013 | By Voicent Info

hello voicent, I have an asterisk box with freepbx. Inside the asterisk/freepbx I can create an extension and my password. How do I plug those in as I do not see asterisk/freepbx under the phone call setup wizard, please help, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, CRM, Developer, FAQ, Gateway, General, Installation, IVR Studio, News, Product Usage, Skype, Support, Technical Terms, Text-to-Speech, Voice Modem, VOIP | Tagged asterisk, freepbx, sip credentials