Category Archives: Support

Voicent Technical Support

Daily automated call

I have a client that would like to have daily automated phone calls to shops listed on his web site. His thought is to have an automated call telling the shop how many times their link was clicked on. Is … Continue reading

Posted in Auto Dialer |

Auto dialer DTMF tone confirmation

I have the program setup to ask for a confirmation. When a person presses 1, the program should confirm the caller as a yes. However, when testing it out on a cellphone and landline, it isn’t confirming or acknowledging that … Continue reading

Posted in Auto Dialer |

Auto dialer select message

Regarding my Broadcast by Phone, Professional version not working properly that I alerted you to, I discovered that what ever wav file I select in the Broadcast -> Start/Schedule, this is the audio file that is delivered even though I … Continue reading

Posted in Auto Dialer |