Monthly Archives: September 2010
SIP Trunks and Router
I am running an 8-line Voicent Broadcast By Phone enterprise system. My SIP provider is Bandwidth.com, which uses IP-authentication. I have 30 SIP trunks which are used on a line-rotation basis. I have cable broadband with a static IP assigned … Continue reading
Autodialer force message play
In the Setup > Options > Advanced Menu, there is an option that reads “force message play ___ seconds after human voice recognized.” What exactly does this mean? This is just a safety measure to prevent the software from trying … Continue reading
Birthday song over the phone
I’m a music composer from India. I compose personalised songs for various occasions like birthdays, anniversaries, etc. I liked you Voicent product very much and it can be very helpfull for me to play the personalised song to the person … Continue reading