On Premise Software Help Resource : Help TopicsVOIP Service Error

This error message is what Voicent software gets from your VOIP service or your PBX system, such as:

• Your VOIP service is temporarily not available
• Your VOIP account number/user name is not correct. (404 Not Found)
• Your VOIP account does not have enough calling credit
• Your VOIP account does not have the correct calling plan (such as Callcentric cannot call regular phone if you have “IP freedom” plan)
• In addition, some of the errors like “480 Temporarily Unavailable” or “408 Service Timeout” are caused by bad telephone number, disconnected phone number, or no answer. To verify, simply call the phone number manually.

All these errors are not caused by Voicent software. You must contact your VOIP service provider for more information.