Tag Archives: ivr

How to make the phone number more audible and understandable in Text-to-Speech

Question: When we give a phone # for them to call back on, what is the best way to enter the text (using TTS) for the phone # to be most understandable. Sometimes the voice seems to rush and run … Continue reading

Posted in IVR Studio, Support, Text-to-Speech | Tagged , ,

BroadcastByPhone Multiple Transfer Numbers

“Hi, how can I use voicent broadcastbyphone to let users press multiple numbers for multiple transfers? thanks” When using BroadcastByPhone, you may want to give the people you are calling the option to press 1 to transfer to sales or … Continue reading

Posted in Auto Dialer, Developer, General, IVR Studio, Product Usage | Tagged , , , ,