Category Archives: Support
How do I setup my Cisco SPA8800?
I’ve purchased a Cisco Linksys SPA8800 modem, with four inbound and four outbound ports, how do I set it up to make phone calls with Voicent software? To set up a Cisco Linksys SPA8800 modem, follow these steps. Pre-Setup Test … Continue reading
Posted in FAQ, Gateway, General, Installation, Product Usage, Support, Voice Modem, VOIP
Network Timeout – DNS Server setup
hi, my broadcastbyphone is getting failed to connect to sip, and cSeq too small. Why? If it appears that your network is running too slow for Voicent to successfully contact your SIP service, it may be your DNS server settings … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support
Failed to get app header error.
I got this error when I started Voicent Auto Dialer / BroadcastByPhone: “Failed to get app headers. Voicent Gateway returned error status 404.” How do I fix this? Each Voicent file has a message that is selected that is attached … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, Gateway, General, Product Usage, Support
Tagged 404, agent dialer, app header, appointment reminder, Auto Dialer, autodialer, broadcastbyphone, error, failed, Gateway, IVR Studio, voicent gateway