Tag Archives: dialer

Running Voicent through Command line

Posted on July 16, 2013 | By Voicent Info

I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Support, Technical Terms | Tagged agent, auto, automatic, broadcast, by, close, closes, command, command line, dial, dialer, email, immediately, instantly, line, open, opens, phone, predictive, semi, sms, software, voicent

Speed up Auto Dialer

Posted on July 15, 2013 | By Voicent Info

Auto Dialer and Agent Dialer works slow for me. Is there any way to lessen the burden to my server? One thing that people might not know about Voicent’s broadcast/dialing process is that like Microsoft Office, it automatically saves the … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, FAQ, General, Product Usage, Support, Technical Terms, VOIP | Tagged agent, agent dialer, auto, Auto Dialer, computer, dial, dialer, dialing, fast, make, process, run, running, slow, speed, up

New Feature: Alternate Phone

Posted on July 15, 2013 | By Voicent Info

I found this “Alternate phone” right before I started a broadcast. How do we use it? Alternate phone is a new feature of Voicent. To configure the conditions for alternate calls, under your “Broadcast” or “Predictive” tab you will have … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, General, Product Usage, Support, Technical Terms | Tagged agent, alternate, alternate phone, alternate telephone number, auto, autodialer, broadcast, broadcastbyphone, by, dialer, feature, new, phone, phone number, telephone