Tag Archives: dialing
Speed up Auto Dialer
Auto Dialer and Agent Dialer works slow for me. Is there any way to lessen the burden to my server? One thing that people might not know about Voicent’s broadcast/dialing process is that like Microsoft Office, it automatically saves the … Continue reading
Pass Call Disposition information
I see information about passing call information through a url and program. I searched everywhere, but I can’t find information regarding passing call disposition. Is there any hidden information somewhere? I see that this is a very common question that … Continue reading
New Feature: Status Update
Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading