Tag Archives: dialing

Speed up Auto Dialer

Posted on July 15, 2013 | By Voicent Info

Auto Dialer and Agent Dialer works slow for me. Is there any way to lessen the burden to my server? One thing that people might not know about Voicent’s broadcast/dialing process is that like Microsoft Office, it automatically saves the … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, FAQ, General, Product Usage, Support, Technical Terms, VOIP | Tagged agent, agent dialer, auto, Auto Dialer, computer, dial, dialer, dialing, fast, make, process, run, running, slow, speed, up

Pass Call Disposition information

Posted on July 15, 2013 | By Voicent Info

I see information about passing call information through a url and program. I searched everywhere, but I can’t find information regarding passing call disposition. Is there any hidden information somewhere? I see that this is a very common question that … Continue reading →

Posted in General | Tagged agent, agent dialer, call, call disposition, dial, dialer, dialing, disposition, notes, predictive

New Feature: Status Update

Posted on July 15, 2013 | By Voicent Info

Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Skype, Support, VOIP | Tagged agent, agent dialer, auto, dial, dialer, dialing, disposition, get, new, post, release, request, status, update, version, voicent