Tag Archives: new
New Feature: Alternate Phone
I found this “Alternate phone” right before I started a broadcast. How do we use it? Alternate phone is a new feature of Voicent. To configure the conditions for alternate calls, under your “Broadcast” or “Predictive” tab you will have … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, FAQ, General, Product Usage, Support, Technical Terms
Tagged agent, alternate, alternate phone, alternate telephone number, auto, autodialer, broadcast, broadcastbyphone, by, dialer, feature, new, phone, phone number, telephone
New Feature: Status Update
Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Skype, Support, VOIP
Tagged agent, agent dialer, auto, dial, dialer, dialing, disposition, get, new, post, release, request, status, update, version, voicent