Category Archives: IVR Studio
Integrating BroadcastByPhone columns within IVR studio
I’d like different call flows based on different languages and countries in one IVR (as prescribed by the columns in my imported list) – is that possible or will I have to run multiple campaigns simultaneously? If so, what is … Continue reading
Setup Voicent Software with Fonality VOIP service
I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading
Running Voicent through Command line
I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading