Category Archives: Technical Terms

Technical terms related to Voicent products

Setup Voicent Software with Fonality VOIP service

I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , ,

Running Voicent through Command line

I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Support, Technical Terms | Tagged , , , , , , , , , , , , , , , , , , , , , ,

Speed up Auto Dialer

Auto Dialer and Agent Dialer works slow for me. Is there any way to lessen the burden to my server? One thing that people might not know about Voicent’s broadcast/dialing process is that like Microsoft Office, it automatically saves the … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, FAQ, General, Product Usage, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , , ,