Category Archives: FAQ

Frequently Asked Questions

RingCentral Setup Guide

Posted on October 8, 2013 | By Voicent Info

I tried to follow an article for setting up with RingCentral, but I keep getting Failed to get response from SIP Service. Hello, this problem is because you are using an outdated article, below is the updated information on setting … Continue reading →

Posted in FAQ, General, News, Product Usage, Support | Tagged ringcentral, sip no response

Setup Voicent Software with Fonality VOIP service

Posted on August 1, 2013 | By Voicent Info

I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP | Tagged agent, agent dialer, auto, Auto Dialer, dialer, domain, fonality, Gateway, information, setup, sip, sip id, softphone, voicent, voicent gateway

Running Voicent through Command line

Posted on July 16, 2013 | By Voicent Info

I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Support, Technical Terms | Tagged agent, auto, automatic, broadcast, by, close, closes, command, command line, dial, dialer, email, immediately, instantly, line, open, opens, phone, predictive, semi, sms, software, voicent