Category Archives: Gateway

Voicent Gateway Information

Setup Voicent Software with Fonality VOIP service

Posted on August 1, 2013 | By Voicent Info

I have Broadcast by phone and Agent Dialer software that I want to test out. I can’t seem to find my Fonality SIP account information needed to setup my Voicent Gateway Phone. What should I put in the domain, username, … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Developer, FAQ, Gateway, General, Installation, IVR Studio, Product Usage, Skype, Support, Technical Terms, VOIP | Tagged , , , , , , , , , , , , , ,

Running Voicent through Command line

Posted on July 16, 2013 | By Voicent Info

I have a problem running Agent Dialer through a command line, even though I can run Auto Dialer fine through a command line. I am pretty sure that I followed instruction provided through the site: http://voicent.com/predictive-dialer/predictive_dialer_command_line.php. The following is the … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Support, Technical Terms | Tagged , , , , , , , , , , , , , , , , , , , , , ,

New Feature: Status Update

Posted on July 15, 2013 | By Voicent Info

Hi, I just installed the new version of Voicent software, and I noticed that there is a new button right before starting a Broadcast, auto dialing, agent dialing, semi automatic, predictive dialing, etc. called “Status Update”. What does this do? … Continue reading →

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, BroadcastByEmail, Developer, FAQ, Gateway, General, IVR Studio, Product Usage, Skype, Support, VOIP | Tagged , , , , , , , , , , , , , , ,