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Trigger alert phone call by email or website post
Here is a recent email we got from David,
“I … require the following to overcome a major marketing problem that every web site customer support faces in dealing with general merchants by email.
Business owners do not check email regularly and if a reservation is time sensitive or a customer wants a call back on an item advertised on the web site and sends an email, there is frequently no response.
What I want your software application to do, is based on an email trigger, where the person is sending an email from — or inside a web page to a preset email address, I want a blind copy of the email to automatically call the phone
number listed with that client/advertiser’s email and play a message similar to
your phone notification software program that announces that a customer has sent
an email to them and is awaiting a response. This message … says the following ‘ Hi, a potential customer has sent an email from your advertisement on your web site and is awaiting your timely reply. Please check your email at your earliest convenience.’
My question is- since every advertiser on the Internet could use this, why not amend your product for publishers and enable the VOIP combination with email to make a truly effective commercial marketing application.
Un acknowledged email from potential customers to business is the giant crack in the Internet – like a gaint black hole of lost sales opportunities. You have 80% of the solution already in place.”
- Actually, to trigger a telephone call is really simple using the current capabilities of Voicent Gateway. For example, if your website is built with PHP, you could use the PHP interface class and just call the following:
callAudio($phone_number, $audio_file)
This routine will inform Voicent Gateway to make a call to the phone number specified by $phone_number, and once connected, play the audio file specified by $audio_file.
- The Gateway Simple HTTP Interface is based on HTTP, so you should be able to communicate with the Gateway regardless of your current programming language. We have similar code implemented in C#, PERL, java, C++.
- You could trigger the telephone call anywhere from your program or website scripts. For example, call the function right after a user form is handled. Triggering it from email is also possible. All you need to do is make the call after processing a new email. You could take a look at http://www.emailtophone.com
- Regarding VOIP, we are looking into it as we speek.
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