Category Archives: Support

Voicent Technical Support

Email setup for the free Yahoo mail

You can set up Voicent to use your free yahoo email account. Based on Yahoo help online, the following are the POP and SMTP server info: Incoming Mail (POP) Server Server – pop.mail.yahoo.com Port – 995 Requires SSL – Yes … Continue reading

Posted in BroadcastByEmail |

Convert mp3 to telephony wav format

The global phone network standardizes on the telephony format (PCM 8 Khz 16 bit, mono). Thus all audio files must be converted to the telephony format in order to be played over the phone. If you have control over the … Continue reading

Posted in Auto Dialer, FAQ |

Remove phone number (DNC)

We are an existing customer of the VOICENT system. I had a question about the Auto Dialer Broadcasting system. We currently use these campaigns to send our pre-recorded messages to our listings. Question – Does the Voicent Auto Dialer remove … Continue reading

Posted in Agent Dialer, Auto Dialer, FAQ |