Monthly Archives: February 2012

Do I need Phone Equipment?

I am looking to purchase your software to dial for customers in North America and Canada. I am trying to figure out the sequence and phone equipment. I want to Start with one agent and need inbound and outbound numbers … Continue reading

Skip Excluded List

When user loads an exclude list via List > Exclude it puts “Excluded” in the Status column beside the matching phone number. However, when broadcast is started and gets to the phone number marked “Excluded” it starts dialing and changes … Continue reading

Appointment Reminder with GE Centricity

I am testing Auto Reminder to see if I can integrate it with GE Centricity. I have exported appointments from Centricity and can import them to AutoReminder. The problem is I need to get the confirmation status of the call. … Continue reading