Monthly Archives: April 2014

Version 9.2.0 change log

Voicent Software Release 9.2.0 Enhancements———— * Dashboard allows for customizable ring tone for incoming calls * Voicent CRM keeps track of recording files in call history * Voicent CRM adds additional fields: assigned to, dob, lead source, created by, modified … Continue reading

Running BroadcastByPhone through a command line

I’m trying to run the Auto Dialer through the command line, how do I specify which message to use? One of the features included with the Enterprise version of BroadcastByPhone is the ability to run the program through a command … Continue reading

Customizing your message when Auto Dialing

I want to make my message specific to each customer. For example, if the people I’m calling owe some amount of money then I want the message to say how much each person owes. How do I do that? When … Continue reading