Monthly Archives: December 2005

External SMTP server setup

Question: I am getting “Failed to send message: 221 … ESMTP server closing connection” Answer: 1). If you are using an ISP, please check its website for email configuration for email clients, such as Microsoft Outlook. Sometimes, your login name … Continue reading

Posted in BroadcastByEmail, Installation |

Autodialer dialing rule

Question: The message broadcasted was not receive by all the sample recepient inspite of the fact that all the calls were successful. How do I resolve this problem. Answer: If your line connection is OK, one place to check is … Continue reading

Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Installation, Voice Modem |

Repeat broadcast message

Question: If a call is answered can the recorded message itself be repeated? Answer: Yes. You can do the following: 1). Simply repeat your message in the audio recording 2). (Professional Edition). At end of the message, design a confirmation … Continue reading

Posted in Auto Dialer, General, Product Usage |