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  • Archive for the 'Agent Dialer' Category

    Keep Skype from popping up

    Wednesday, August 27th, 2008

    skype pops up everytime a new call is made. Is there a way to keep skype from popping up?
    Voicent programs, such as Broadcast by Phone Autodialer and Predictive Dialer, invoke Skype through Skype API. However, there is no option in the API that can prevent Skype window from popping up.
    There is a workaround. You […]

    Improvement in Autodialer Do Not Call scrubbing

    Friday, August 22nd, 2008

    The speed of Do Not Call list scrubbing is dramatically improved in release 6.2.2. For example, to scrub 10,000 phone numbers against one area code DNC file, the previous time required is a few hours. With the improved version, the scrubbing only takes about 30 seconds!

    Example of running multiple Skype instances under Vista

    Monday, August 18th, 2008

    Windows Vista is more restrictive and so is Skype software. It is more tedious to run it under Windows Vista, but you should still be able to run multiple instances of Skype. The example here assumes you want to run a 4-line system using Skype.
    Create multiple Windows user account and setup Skype
    You need 4 Windows […]

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