Monthly Archives: October 2008

Predictive dialer, Skype, and Agent

Posted on October 23, 2008

I am trying to set up this software to work with skype. I have 4 agents and I want to know how to use the software and whether it will be suitable for the purpose I need it for. I … Continue reading →

Posted in Agent Dialer, Skype |

Setup call transfer for auto dialer

Posted on October 22, 2008

We have AgentDialer. I am trying to set up the call transfer function in Voicent Gateway. Goal: Have AgentDialer dial out on my client’s landline, dial some callee’s phone, the callee can hit a key to talk to a live … Continue reading →

Posted in Agent Dialer, Auto Dialer |

Use Skype for Business

Posted on October 9, 2008

It is important to know the limits on your Skype unlimited subscription plan. There is a good chance your Skype account being blocked if you are not careful about your usage. You must stick to the fair usage of Skype. … Continue reading →

Posted in Auto Dialer, Skype |