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Category Archives: Technical Terms
Phone Line system
Voicent produce uses analog phone line Continue reading
Posted in General, Product Usage, Technical Terms
Doing a clean re-install
Sometimes your Voicent installation might be corrupted. It might be caused by changing of the Java Virturl Machine software (installing other software program), or some data file corruption due to disk failure. In these situations, it is not enough just … Continue reading
Posted in Agent Dialer, Appointment Reminder, Auto Dialer, Gateway, Support, Technical Terms
Message Designer: Customized Confirmation Item
Question: What is the “Specify your own Meaning” option, and how does it work? With the other options, for example, you can select one to replay the message, to forward the phone, to stop the message, etc. When I specify … Continue reading
Posted in Appointment Reminder, Auto Dialer, Product Usage, Support, Technical Terms