Voicent Communications Logo autodialer lead generation
Big Business Benefits. Small Business Price
smart autodialer software auto dialer software and auto phone dialer. autodialers
autodialers phone dialer systems dialers
 
Knowledge Base

You are currently browsing the archives for the IVR Studio category.

 
Archives
  • August 2008
  • July 2008
  • June 2008
  • May 2008
  • April 2008
  • March 2008
  • February 2008
  • January 2008
  • December 2007
  • November 2007
  • October 2007
  • September 2007
  • August 2007
  • July 2007
  • June 2007
  • May 2007
  • April 2007
  • March 2007
  • February 2007
  • January 2007
  • December 2006
  • November 2006
  • October 2006
  • September 2006
  • August 2006
  • July 2006
  • June 2006
  • May 2006
  • April 2006
  • March 2006
  • January 2006
  • December 2005
  • November 2005
  • October 2005
  • September 2005
  •  
    Categories
  • Agent Dialer (59)
  • AutoReminder (105)
  • BroadcastByEmail (20)
  • BroadcastByPhone (180)
  • Customers (1)
  • Developer (74)
  • FAQ (9)
  • Gateway (117)
  • General (88)
  • Installation (72)
  • IVR Studio (10)
  • News (13)
  • Product Usage (30)
  • Skype (18)
  • Support (3)
  • Technical Terms (7)
  • Telephony CRM (1)
  • Text-to-Speech (1)
  • Voice Modem (34)
  • Archive for the 'IVR Studio' Category

    Regulatory issues for automatic commercial phone mesage

    Thursday, July 31st, 2008

    Due to regulatory issues in Switzerland, we need approval of an automatic commercial message.
    Does Voicent IVR studio offer this feature?
    Example:
    Hello Mr. “Name”, if you want to hear a message about car insurance, then press 1 now (commerical message follows *only* when user has pressed 1), if you need other information, press 2 (legal […]

    Run multiple instances of Skype

    Thursday, May 8th, 2008

    You can run multiple instances of Skype, but they must be running under different Windows user account. This is a Skype limitation, not a limitation of Windows OS or Voicent software.

    On Windows 2000/2003/XP, you can run Skype using a different Windows user account by the following two method:
    1. Right click on the Skype icon while […]

    Autodialer: Failed to create Skype COM interface

    Friday, April 4th, 2008

    This error is normally caused by a missing Skype file, which is normally installed under:
    C:\Program Files\Common Files\Skype\skype4com.dll
    To fix this problem, simply install Skype Extras Manager. Please download the latest Skype and run the installer again. Click the Options button and from the Options Window, select Install Skype Extras Manager as shown below.

    Once installed, restart Voicent […]

    Home | Knowledge Base | Online Store